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Mastering Tone For Construction Company Connections

Posted by Sharie DeHart on Fri, Jan 19, 2024

Mastering the right tone is critical when connecting and communicating with people in the construction business. Whether you're writing an email, making a phone call, or meeting in person, how you present yourself can make all the difference in building strong relationships with clients, colleagues, and partners. 

Research suggests that as much as 93% of communication is non-verbal, so it's unsurprising that the tone and meaning of emails and messages are misinterpreted as much as half the time.

For small construction businesses, email is frequently the preferred way to communicate with new leads, customers, and employees – but if you haven't mastered your tone, the meaning of your message may be lost. In the worst-case scenario, you may even unintentionally offend your audience.

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Topics: Communication Skills For Better Accounting Results, Communication, Mastering Tone For Construction Business, Construction Business Communication

Construction Business Communication Strategies During A Pandemic

Posted by Sharie DeHart on Fri, May 08, 2020

Most small business owners face a time in their career when they have to communicate in ways or about topics they aren't confident with. COVID-19 has put construction business owners in the position of having many conversations that are uncomfortable and stressful. 
 
Whether you're communicating with employees about company issues during the pandemic, hoping to negotiate a rent reduction to the landowner, or changes to credit terms to your banker, here are some strategies that will help you be more effective in your communications. 


 
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Topics: Communication, Contractor, Contractor Tips, Contractor Operating Tips

Managing Toothpaste Caps Before They Grow Into Pet Peeves

Posted by Sharie DeHart on Mon, Nov 21, 2011

 

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Topics: Pay Applications, Invoicing, Communication, Business Process Management For Contractors

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